Privacy Policy

This Privacy Policy explains how Bundu Pay App (the “App”) collects, uses, and protects your information when you use our Android application and related services. By using the App, you agree to the practices described here.

1. Information We Collect

When you use Bundu Pay App, we may collect the following types of information:

• Registration & Profile Data
  - Full Name
  - Email Address
  - Mobile Number (including country code)
  - Father’s Name
  - Mother’s Name
  - Date of Birth
  - Gender
  - Profile / ID Card image (when you upload for verification)
• services History in One Place
  - The complete history of all your Services is organized in a separate tab.
  - Mobile Recharge History
  - Drive-related services
  - Detailed information including date, time and amount
  - You can easily see what, when and how much money you have transacted at any time.
  
• Account & Security Information
  - Login PIN / password (stored securely using hashing)
  - Device identifiers (e.g., FCM token) for push notifications and security
• Chat & Communication Data
  - In-app chat messages with support/admin
  - Uploaded images or voice messages in chat (if you use those features)
• Device & Technical Information
  - Device model, OS version, app version
  - IP address and basic log data (for security, fraud prevention, and diagnostics)
  - Firebase Cloud Messaging (FCM) token for sending notifications

2. Android Permissions We Use

According to the App’s AndroidManifest, Bundu Pay App requests the following permissions and uses them as described below:

• INTERNET
  Required to communicate with our secure backend (APIs).
• ACCESS_NETWORK_STATE & ACCESS_WIFI_STATE
  Used to detect network connectivity.
• POST_NOTIFICATIONS
  Used to send important alerts and updates.
• USE_BIOMETRIC / USE_FINGERPRINT
  Used for secure login via fingerprint.
• RECORD_AUDIO
  Used only when sending voice messages.
• WRITE_EXTERNAL_STORAGE
  Used to upload selected images/documents.
• HARDWARE_TEST
  Not used for collecting sensitive data.

3. Third-Party Services & SDKs

• Google Firebase – Notifications, analytics, crash reports
• Google Play Services – Core Android services
• Facebook SDK – Analytics (no posting without consent)
• Payment Gateways – Secure payment processing

4. How We Use Your Information

• To create and manage your account.
• To show balances and transaction history.
• To send notifications and alerts.
• To provide customer support.
• To prevent fraud and improve security.

5. Data Retention

We retain your data while your account is active and as required by law.

6. Data Sharing

We do not sell your data. It is shared only with trusted service providers or legal authorities if required.

7. Children’s Privacy

This app is not intended for children under 13.

8. Data Security

We use encryption and secure systems to protect your data.

9. Location

Location access is optional and used only to improve experience.

10. Your Rights

• Update your profile anytime.
• Control notifications.
• Request account deletion.

11. Account Deletion

Visit: Delete Account – Bundu Pay App

12. Changes

We may update this policy anytime.

13. Contact Us

• Email: bundupay@gmail.com